Available Position(s):

Office Coordinator

 

Position Type: Full-Time
Reports To: Executive Director

Position Summary

The Office Manager/Office Coordinator serves as the front-line administrative professional for the organization and plays a vital role in ensuring efficient daily operations. This position provides comprehensive administrative, communications, and programmatic support to the Executive Director and Directors, while maintaining a welcoming front office environment for members, partners, and the public.

Essential Duties and Responsibilities


Front Office & Administrative Operations 

  • Serve as the primary point of contact by answering phones, greeting visitors, and responding to general inquiries.

  • Maintain a professional, organized, and welcoming front office environment.

  • Manage office supplies and inventory; coordinate ordering and vendor relationships.

  • Schedule meetings, manage calendars, and coordinate logistics.

  • Prepare and distribute meeting agendas, packets, and correspondence.

  • Attend meetings as needed and take/transcribe minutes.

  • Maintain electronic and paper filing systems.

Membership & Database Support

  • Process membership applications and renewals.
  • Maintain accurate and up-to-date member database records.
  • Assist with member communications, ribbon cuttings, and customer service.

Communications & Marketing Support

  • Assist with communications, marketing, and outreach efforts.
  • Support website updates, email campaigns, and social media posting.
  • Assist with basic graphic design and promotional materials.

Organizational Support

  • Provide administrative support to the Executive Director and Directors.
  • Work collaboratively with board members, volunteers, and community partners.
  • Assist with event planning, logistics, communication, registration, execution, and follow up as needed.
  • Perform other usual and customary office management duties as assigned.

Qualifications


Education & Experience

  • Bachelor’s degree in Business, Marketing, Communications, or related field OR equivalent combination of education and relevant work experience.

Knowledge, Skills & Abilities

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace (Docs, Sheets, Drive, Calendar).
  • Familiarity with social media platforms; experience with Canva and Constant Contact preferred.
  • Excellent organizational skills with strong attention to detail.
  • Strong written and verbal communication skills.
  • Ability to prioritize tasks, meet deadlines, and work independently.
  • Professional demeanor and strong customer service orientation.

Physical Requirements

  • Must be able to lift and carry up to 25–30 pounds occasionally and assist with setting up and breaking down for meetings and events.

Work Schedule

  • Monday–Friday, 8:00 a.m. – 5:00 p.m.
  • Occasional evening or weekend work may be required.

Please email your resume to aguzzi@clevelandmschamber.com if interested.